Definitions

● “Services” refers to the cloud-based solutions offered by Step Up Consulting, including but not limited to, business process optimization tools, data analytics, and workflow automation.
● “User” means any individual or entity accessing or using the Services.
● “Subscription” refers to the specific service plan chosen and paid for by the User.
● “Company”, “we”, or “us” refers to Step Up Consulting, located at [Company Address].

Description of Services

Step Up Consulting provides advanced digital solutions designed to enhance business efficiency and streamline operational processes.

Our Services may include data analysis tools, process automation, and custom integrations, among other capabilities.

Updates, enhancements, or new features added to the platform are also subject to these Terms.

User Responsibilities

● Users agree to utilize the Services for lawful business purposes only and comply   with all applicable laws and regulations.
● Misuse of the Services, including unauthorized access, distribution of harmful software,or disruption of service functionality, is strictly prohibited.
● Users are responsible for maintaining the confidentiality of their account credentials and all activities conducted under their account.

Subscription and Payment Terms

● Service Plans: Our Services are available through various subscription plans. Detailed information regarding pricing and service levels can be found on our website.
● Payment Terms: Payments for subscriptions are due in advance and must be made in full for the applicable billing period. By providing payment information, you authorize Step Up Consulting to charge the relevant amount to your designated payment method.

● Auto-renewal: If applicable Subscriptions will automatically renew at the end of each billing cycle unless canceled prior to the renewal date..

Service Level Agreement (SLA)

We aim to maintain an uptime of 80% for our Services. Should there be unplanned downtime exceeding [number of hours], users may be eligible for compensation as outlined in our Service Level Agreement.

Data Privacy and Security

Your privacy is a top priority for us. Our [Privacy Policy] outlines how we collect, use, and protect personal and business data. By using our Services, you agree to the terms set forth in the Privacy Policy.
We implement industry-standard security measures to safeguard user data.

While we strive tomaintain robust security, we cannot guarantee that unauthorized access will never occur.

Intellectual Property

All content, trademarks, software, and intellectual property related to the Services are owned by Step Up Consulting or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use the Services for their internal business purposes, subject to these Terms.

You are prohibited from copying, distributing, modifying, or creating derivative works based on the Services without our prior written consent.

Termination

● User Termination: You may terminate your subscription at any time via your account settings. No refunds will be issued for the remaining period of the subscription.
● Company Termination: We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in unlawful activities.

Upon termination, your right to access the Services ceases, and Step Up Consulting reserves the right to delete your data.

Limitation of Liability

To the fullest extent permitted by law, Step Up Consulting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Services.
This includes, without limitation, any loss of business, revenue, or data.

Disclaimer of Warranties

The Services are provided on an “as-is” and “as-available” basis. Step Up Consulting makes no representations or warranties, express or implied, regarding the Services’ accuracy, completeness, or reliability.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

Any disputes arising from or in connection with these Terms shall be resolved through binding arbitration in Los Angeles, California, pursuant to the rules of the American Arbitration Association.

Compliance with Applicable Laws

Step Up Consulting complies with the California Consumer Privacy Act (CCPA). As a user, you have the right to request access to, correction, or deletion of your personal data. Please refer to our Privacy Policy for further details.

Changes to Terms

Step Up Consulting reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website, and continued use of the Services after such modifications constitutes acceptance of the revised Terms.

Contact Information

For any questions or concerns about these Terms, please contact us at:
● Email: [email address]
● Phone: [phone number]
● Address: [Company Address]